Frequently asked questions

Anyone who wants to learn: college students, graduates, working professionals and lifelong learners. Some courses list prerequisites on their course page.

Choose a course, select GCash, Maya, bank transfer or QR Ph, and follow the payment instructions shown. Then submit your transaction reference number and a screenshot or photo of your receipt.

We check every payment against our receiving account before approving it. We aim to verify payments within one business day. You will get an email as soon as your enrollment is approved or if we need more information.

The access period is shown on each course page before you pay. See our Course Access Policy for details.

Yes. S.A.M. Online works on phones, tablets, laptops and desktop computers. Video quality adjusts to your connection.

No. Video lectures are streamed only to enrolled students and cannot be downloaded. Some courses include downloadable learning materials such as PDFs.

No. Each account is for one person. Videos show a watermark linked to your account, and sharing access may lead to suspension under our Terms and Conditions.

Certificates are issued automatically once the system confirms you have met the course requirements. You can download them as PDF files from your dashboard.

They can scan the QR code on the certificate or open its verification link. The page shows whether the certificate is valid.

Refund requests are handled under our Refund Policy. Please read it before you pay.