S.A.M. ONLINE

POLICIES

Account and Data Deletion

How to get a copy of your data, correct it, or delete your account.

Draft — pending legal review

This policy is a draft and has not yet been reviewed by a lawyer. Items in [square brackets] are still being finalized.

Correct your information

You can update your name, mobile number and email preferences anytime from your Profile page.

Request a copy of your data

Email us from your registered email address with the subject “Data access request”. We will send you a copy of your personal data within [15] days.

Delete your account

Email us from your registered email address with the subject “Account deletion request”. To protect you, we may ask you to confirm the request.

When your account is deleted, we remove your profile, learning progress and uploaded files. We keep only what the law requires (for example, payment records for tax purposes) and certificate records needed for verification, with your name replaced by an anonymized placeholder.

Deletion is permanent and ends access to all courses. We complete deletion requests within [15] days.